Tai Fung Bank Limited
Alameda Dr. Carlos d’ Assumpção, n.º 418, Macau

Leong Sao Man
Manager
TEL: 2855 3751
FAX: 8797 1328
EMAIL: tfbcp@taifungbank.com

OCBC Wing Hang Bank Limited
Avenida de Almeida Ribeiro, n.ºs 221-241, Macau

Lok Lai Si
Officer
TEL: 8398 3456
EMAIL: enquiry_mac@ocdcwh.com

Delta Asia Bank Limited
Administrative Centre, Largo de St. Agostinho, Macau

Selina Chen
Complaint Handling Officer
TEL: 8396 2943
FAX: 8396 2964
EMAIL:

Industrial and Commercial Bank of China (Macau) Ltd.
Avenida da Amizada, no. 555, Macau Landmark, Torre ICBC, 17 andar, Macau

Wong Ka Io
Senior Officer of Legal & Compliance Department
TEL: 8398 2841
EMAIL:

Li Qingjiang
Deputy General Manager of Legal & Compliance Department
TEL: 8398 2841
EMAIL:

Luso International Banking Limited
Avenida Dr. Mário Soares, n.º 47, Macau

Lam Chi Hong
Assistant General Manager, Retail Banking Management Department
TEL: 8799 4109
FAX: 8799 4511
EMAIL:

Banco Comercial de Macau, S.A.
Avenida da Praia Grande, n.º 572, Macau

Issac Ng
Executive Office
TEL: 8791 0816
FAX: 2833 2795
EMAIL:

Lei Pou Seong
Customer Care and Information Unit Manager
TEL: 8791 0664
FAX: 2833 2795
EMAIL:

The Macau Chinese Bank Ltd.
No.101, Avenida Da Praia Grande , Edifício Do Banco Chinês , 1 Andar, Macau

Lai Wing Kwan, Lewis
Manager of Legal & Compliance Department
TEL: 8396 2259
FAX: 8396 3504
EMAIL:

Banco Well Link, S.A.
Avenida Doutor Mario Soares Nº 320, Finance and IT Center of Macau, 1º Andar C, Macau

Edward Xu 
Banking Center Branch President
TEL: 8796 5806
FAX: 2878 5228 
EMAIL:

Maggie Mai
Director of HR and Administration Department
TEL: 8796 5281
FAX: 2878 5228
EMAIL:

Banco Nacional Ultramarino, S.A.
Avenida Almeida Ribeiro, n.º 22, Macau

Karen Ieong
Deputy Head of Call Center
TEL: 8398 9256
FAX: 2833 6803
EMAIL:

Eva Kwok
Call Center Supervisor
TEL: 8398 9256
FAX: 2833 6803
EMAIL:

Ant Bank (Macao) Limited
Avenida Comercial de Macau, n.º 26-121 Finance and IT Center, 22º andar A, Macau

Janet Liu
General Manager of Operations Department
TEL: 85906641
FAX: 85906603
EMAIL:

Macao Development Bank Limited
Alameda Dr. Carlos d'Assumpçáo, n.º 22, rés-do-chão, Macau

Don Yang
Complaint Handling Officer
TEL: 87979907
FAX: 28833133
EMAIL: don.yang@mdb.com.mo

The HongKong & Shanghai Banking Corp. Limited
639 Avenida da Praia Grande, Macau

Wai Wa Dorothy Chiang
General Banking Manager
TEL: 8599 2245
FAX: 2832 3802
EMAIL:

DBS Bank (Hong Kong) Limited
Rua de Santa Clara, n.º s 5-7E, Edif. Ribeiro, Lojas C e D, Macau

Shum Chi Yeung,Ben
Manager - Technology & Operations
TEL: 2871 3998
FAX: 2871 3996

Ho Chan Yieng
Customer Service Manager - Consumer Banking
TEL: 2832 9338
FAX: 2832 3711

Bank of China Limited
Avenida Dr. Mário Soares, Edif. Banco da China, r/c, Macau

Chan Chi Wa
Deputy Director
TEL: 8792 1304
FAX: 2835 6798
EMAIL:

Citibank, N.A.
Avenida do Infante D. Henrique No 43-53A, The Macau Square, 15 Floor A, Macau

Wong Mei Wan
 Deputy Branch Manager
TEL: 2871 7391
EMAIL: silvia.mw.wong@citi.com

Standard Chartered Bank
Unit 807, 8/F, Office Tower, Macau Landmark, Avenida da Amizade, Macau

Candy Vu
Branch Manager
TEL: 2878 5321
FAX: 2878 6222
EMAIL: Candy.Vu@sc.com

China Guangfa Bank Co., Ltd.
Alameda Dr. Carlos D’ Assumpção, n.º 181 – 187, Centro Comercial do Grupo Brilhantismo, 18º andar, Macau

Zhong Jian
General Manager
TEL: 8398 6600
EMAIL: zhongjian@cgbchina.com.mo

Zhang SiMing
Secretary
TEL: 8398 6684
EMAIL: vivian.zhang@cgbchina.com.mo

Bank SinoPac Company Limited
Av. Dr. Mário Soares, Finance and IT Center of Macao 9 º andar A,B,C e K, Macau

Wang Kuo Yao
Complaint Officer
TEL: 2871 5175 / 8809 6808
FAX: 2871 5035

Chong Hing Bank Limited
Avenida da Praia Grande, n.º 693, Edif. Tai Wah, r/c, Macau

Sung Ying Chia, Sophia
Compliance Officer
TEL: 2833 9982

The Bank of East Asia Limited
Alameda Dr. Carlos D’ Assumpção, n.º 322, Fu Tat Fa Yuen, Res-Do-Chao AP to AW, Macau

Siu Yuen Fai
Senior Officer
TEL: 8598 3621
FAX: 2833 7557
EMAIL:

U I Leng
Manager
TEL: 8598 3621
FAX: 2875 5126
EMAIL:

Hang Seng Bank Limited
Units A, B, C, D, E & F, Floor 3, Circle Square, Avenida de Almeida Ribeiro No. 61, Macau

Tsui Wai Leung, William
Deputy Branch Manager
TEL: 8598 7161
FAX: 2833 0612
EMAIL: williamwltsui@hangseng.com

Leong Kwai Weng, Jason
Chief Compliance Officer
TEL: 8598 7134
FAX: 2833 0613
EMAIL:

China CITIC Bank International Limited Macau Branch
Avenida Doutor Mária Soares, nº 300-322, Edifício Finance and IT Centre of Macau, 22º andar B, Macau

Chan Chan Teng
Compliance, Assistant Vice President
TEL: 8795 9118
FAX: 2878 0079
EMAIL:

Bank of Communications Co., Ltd.
Avenida Comercial de Macau, Nos. 251A - 301, AIA Tower No. 9R/C, Macau

Vania Sun
Deputy Head of General Adnistration Department
TEL: 8898 8231
FAX: 2828 6686
EMAIL:

Banco Comercial Português, S.A.
Avenida Comercial de Macau, FIT Centre, 19th floor, G-I, Macau

Constantino Alves Mousinho
Complaint Handling Officer
TEL: 2878 6769
FAX: 2878 6772
EMAIL:

Helena Anjos
Senior Customer Relationship Manager
TEL: 2878 6769
FAX: 2878 6772
EMAIL:

First Commercial Bank Ltd.
Unit B-C, 16/F, Finance and IT Centre of Macau, Avenida Comercial de Macau, Macau

Hung Hsiao-Ching
Deputy Manager & Customer Complaint Officer
TEL: 2857 5088#210
FAX: 2872 2772
EMAIL: or

CMB Wing Lung Bank Ltd.
Baía da Praia Grande, s/nº , Wealth Management and IT Center of Macau (FIT), r/c A, Macau

Raisy Ieong
Complaint Officer
TEL: 8799 3815
FAX: 2875 0933

Hua Nan Commercial Bank, Ltd.
Avenida Doutor Mário Soares, Finance and IT Center of Macau, 17th Floor B, C, Macau

Carol, Lin Chi
Deputy Manager
TEL: 8297 1888
FAX: 2875 5915
EMAIL: carollin@hncb.com.tw

China Construction Bank Corporation
Avenida de Almeida Ribeiro, n.º 61, Circle Square, 5 andar, Macau

Ms. Tracy Lok
Customer Complaint Officer
TEL: 8291 1806
FAX: 8291 1819
EMAIL: Tracy.YL.Lok@mo.ccb.com

Agricultural Bank of China Limited Macao Branch
21/F Finance and IT Center, Avenida Doutor Mario Soares No.300-322 Macau

Mo Shengdong
Deputy Head of Department
TEL: 85995505
FAX: 85995590
EMAIL:

Industrial and Commercial Bank of China Limited, Macau Branch
Alm. Dr. Carlos d'Assumpcao,No. 393-437,9 Andar, Edf.Dynasty Plaza, Macau

Emma Wang
Compliance Officer
TEL: 83982213
FAX: 28570758
EMAIL: wangxueping@mc.icbc.com.cn

Haitong Bank, Macau Branch
Avenida Doutor Mário Soares nºs. 300-322, Finance and IT Centre of Macau, 20.º andar F, Macau

André Castanheira Pinto
Local Head of Compliance & MLRO
TEL: 82901000
FAX: 82901099
EMAIL: info.macaubranch@haitongib.com

Caixa Económica Postal
Edif. dos C.T.T. de Macau

Lo Choi Han
Técnico
TEL: 8396 8303
FAX: 2835 6729
EMAIL: cep@ctt.gov.mo

Hong Keng Wai
Chefe de Divisão (subst.)
TEL: 8396 8311
FAX: 2835 6729
EMAIL:cep@ctt.gov.mo


Last revision: 2022-08-15 18:09:36